|
I am on Automatic
Delivery, when will I receive my delivery?
Our optimum delivery is 180
gallons based on a 275 gallon tank which is approximately ¼
reading on your gauge. This allows us to deliver your oil
efficiently. |
|
I am a Will-Call
customer, when should I call for my delivery?
You need to give us a 1-2 day
notice for a delivery. You should call when your gauge is
no less than ¼.
This will ensure that we have plenty of time to schedule
your delivery without the risk of running out of oil.
Will-Call deliveries are only made between Monday – Friday
8Am – 4PM. |
|
Why is the price
on my delivery ticket not the same as my capped/fixed rate?
All of our delivery tickets
reflect the “daily cash price”. When your delivery is
billed, it will be posted at your capped/fixed rate. |
|
How are Budget
Payments calculated?
Our Budgets generally run 10
months from August – May every season. We use the following
example:
1000 gallons with a price of 2.299 per gallon
to calculate your
monthly budget payments in 3 easy steps:
1.We base
your budget payment on your previous heating season
gallonage.
If you are new
to your home and don’t
know the previous usage we will use the
square footage of
your home to estimate your gallons.
2.The estimated amount of gallons is multiplied by your
contracted price per
gallon to equal a total amount due.
Example: 1000 gallons x 2.299 = $ 2,299.00
3.We take the total amount of $ 2,299.00 and divide by 10
(August-May)
to give you 10 monthly payments of $ 300.00 per month.
Please
note: The
calculated payment above of $ 229.90 is rounded off to the
next
whole dollar amount which would be $ 300.00. |
|
When will I
receive my new contract for the upcoming heating season?
We usually mail your new
contracts in July for the Guaranteed Price Program which
runs from August-May of every season. If you haven’t
received the new contract by August 15th please
call us. |
|
I am on a budget,
why am I getting a separate bill for service
work on my Furnace?
Your budget was calculated
for your oil needs only. Any additional charges such as
Furnace, A/C Work or additives to your tank need to be paid
in addition to your budget payment. |
|
Automatic Payment
Deductions
If you are on a budget we can
deduct your monthly budget payment either from your checking
account or charge it to your credit card. Call or email us
at
information@BrideauOilCorporation.com to have paperwork
sent to you. |
|
What forms of
payments do you accept?
Cash, Credit/Debit cards,
Checks and Money Orders. Credit/Debit card payments can be
made by phone. |
|
Can I make a
payment by phone?
Yes payments can be made by
phone with a debit or credit card without any additional
fees |
|
How often should
I have my Furnace or Boiler tuned-up?
It is recommended that you
tune-up your heating system once a year usually in the
spring or summer; however we schedule tune-ups all year
long. Doing this service yearly will help detect early
problems with your system and keep it running at maximum
efficiency. |
